Mettler-Toledo Cookie Policy

To improve the quality of our services and to provide you with a personalized experience at our website, METTLER-TOLEDO uses Cookies on this Site.

This Cookies Policy page describes the way in which cookies are used on this website and how you can enable or disable cookies. In particular, it covers the following:

What is a cookie?

A cookie is a small text file that is stored on your browser when you use websites and applications so that the computer, tablet or mobile device can be recognized at a later time.

Why do we have a cookies policy?

We have implemented a cookies policy as part of our initiative to comply with existing legislation and also to make sure that we are open and clear with you about what happens when you visit this website.

Our cookies policy

METTLER-TOLEDO and our partners leverage cookies in several ways, both as first party cookies which are stored from the domain, and third party cookies which are stored via our partner domains. We leverage this information in the following ways:

  • As our Site services have a wide global reach, we use cookies to remember your preferred country, language or other settings. This enables us to ensure that the right product offerings are made available to you both during your current and future visits to the Site.
  • We use cookies to authenticate and identify you and/or your registered profile on our Site to provide you with a personalized experience based on your interest and previous visits to the Site.
  • We use cookies to pre-populate your future request forms based on the information you provided in previous request forms.
  • We use cookies to measure the use of our Site in order to improve the Site, tailor the Site and online services according to the interests of our users, and for market research.

These are the first party cookies which are stored from our domain:

  • Country Cookie: remembers the country pre-selected by the user or deep-linked into a country domain.
  • Language Cookie: remembers the language pre-selected by the user.
  • IP-Country Cookie: remembers the country of the user based on the IP Address of the user.
  • Feedback Form User Information Cookie: remembers certain information provided by the user in a feedback form (first name, last name, email address, phone, company name, address, city, state, postal code, salutation, country) to help pre-populate similar feedback forms in the future.
  • Logged In Welcome Message Cookie: stores certain information needed to present the user with the welcome message from his logged in screen.
  • Logged in Access Groups Cookie: used only selected countries, where selected content special is only accessible to pre-approved access groups. After successful login with username and password, this cookie is set to remember whether access is granted or denied to specific access groups.
  • HTTP Referrer: stores the referring site through which the user came or was directed to the Site. We only use this information when a user submits a request for to us. Note that the below third party service providers may gather referrer information as well as part of their processes.
  • Mood Image Selection: remembers the image(s) presented to a user during a visit as to enable us to show the same image(s) at future Site visits.

METTLER-TOLEDO does not share the information obtained through the above first party cookies with third parties. It may, however share this information with other Affiliates of the Group.

If you object to METTLER-TOLEDO using these cookies, you can adjust the privacy settings of your browser. Please refer to your specific browser's help function for defining your desired security and privacy settings or find more information on

The following cookies from third party providers are leveraged to help us provide a better experience to the users of our Site. Each of these services additionally store cookie information for their tools, which is beyond our control. For questions about these tools, please refer to each of their respective policies.

You are informed and consent that the tracking IDs that we share with some of our partners (e.g. Google), may be also processed by their parent companies in the US (e.g. Google LLC.), for the purposes of supporting the services provided by their European branches.  We make sure that our partners commit to implement appropriate contractural, organizational and technical measures to prevent and limit any unlawful disclosure of your data.

  • AddThis: AddThis is a content sharing and social insights platform. For more information about this cookie see If you want to opt out from this cookie, please go to or to
  • Eloqua: Eloqua is a provider of Internet marketing solutions spanning demand generation, lead nurturing or marketing automation. For more information about this cookie see If you want to opt out from this cookie, please go to
  • Google Signal: By accepting these cookies, you agree on enhanced advertising features through Google Signal, to help us better understand our customers activity across devices, using Google's signed-in-data. With Google Signal activated, Google Analytics will associate the visitation information it collects from our site, with Google information from accounts of signed-in users who have consented to this association, for the purpose of ads personalization.
    This Google information may include end user location, search history, YouTube history, and data from sited that partner with Google – and is used to provide aggregated and anonymized insights into our users' cross device behaviors.
  • Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under
    Please note that on this website, Google Analytics code is supplemented by “ga('set', 'anonymizeIp', true) " to ensure an anonymized collection of IP addresses .
    In order to provide you with better targeted advertising, we may also enable the following Google Analytics Advertising Features
    • Remarketing with Google Analytics
    • Google Analytics Demographics and Interest Reporting
    We use this information to gather a picture of your interests based on the websites that you have visited. For instance if you have visited only a certain product page we can adapt our advertisement to show you only related content to that product.
    The enabled Google Analytics features may also help finding out what your interests are based on previous visits to websites other than ours and collected directly via Google.
    For more information and if you want to opt out from this cookie, please go to or to
  • Google Ads: Google Ads is a contextual advertising program. For more information about this cookie see If you want to opt out from this cookie, please go to or to
  • Omniture: Omniture is an online marketing and web analytics system. For more information or if you want to opt out from this cookie, please go to the following link:
  • YouTube: Youtube is a Google video provider platform. Some of our videos are hosted on Youtube. For more information about this cookie, please go to the following link: If you want to opt out from this cookie, please go to
  • LivePerson Chat: The chat functionality allows you to talk or chat to one of our agents via the website in real time. The application provider of this functionality, LivePerson, sets a cookie that allows for an analysis of our website and enables us to provide you with optimal service through chat. The information collected cannot be traced back directly to you, neither is personal information connected to user profiles. For more information about this cookie please look at
  • Matelso: Matelso is a provider of call tracking phone numbers. For more information about this cookie please go to the following link:
  • Pingdom: Pingdom is a service that monitors the uptime, downtime, and performance of websites. For more information about this cookie please see
  • Crazy Egg: Crazy Egg is a heatmapping and visual analytics tool. For more information about this cookie see

Please click here for further questions on our Privacy Policy or the Terms and Conditions of Use of the Site.


This Cookie Policy was last updated on June, 2022.

How to manage cookies

You can allow, block or delete cookies installed on your device by modifying the settings of your browser. Please see below how to do this.

What happens if I don't allow cookies?

Please note that if you choose to disable cookies completely, it may cause browsing or using the services offered on our website difficult, or even prevent them altogether from working.

How do I disable/enable cookies?

Please see the links below for guidance about how to block or delete cookies on the most popular browsers: